Fair Refund Policy
Refund Policy
Our commitment to fair and transparent refund practices.
💰
Refund Overview
At AIDance, we strive to provide the best AI dance video generation experience. We understand that sometimes things don't work as expected, and we're committed to fair refund practices.
✅
Eligible for Refund
- Technical issues that prevent video generation
- Service unavailability for extended periods
- Incorrect billing or duplicate charges
- Account issues preventing service access
- Quality issues with generated content due to AI errors
❌
Not Eligible for Refund
- Change of mind after purchase
- Dissatisfaction with subjective video quality
- Failure to use credits before expiration
- Violation of Terms of Service
- Already consumed or downloaded content
📝
Refund Process
Step 1: Submit Request
Email support@aidancegenerator.net with your order details and reason.
Step 2: Review
Our team will review your request within 3 business days.
Step 3: Resolution
If approved, refunds are processed within 5-10 business days.
⏰
Refund Timeframe
- Requests must be submitted within 7 days of purchase
- Subscription refunds: Before next billing cycle
- One-time purchases: Within 7 days if unused
- Processing time: 5-10 business days after approval
📊
Partial Refunds
Partial refunds may be offered when some credits have been used. The refund amount will be calculated based on remaining unused credits.
🔄
Subscription Cancellation
- Cancel anytime from account settings or via email
- Access continues until end of billing period
- No refunds for partial billing periods
- Unused credits expire upon cancellation
Contact Us
For refund requests or questions:
Effective Date: January 2026|Last Updated: January 2026
By using AIDance, you acknowledge that you have read and agree to this Refund Policy.